PortAventura Park is temporarily closed due to Civil Protection Measures: Safety Information and Booking Details

The popular Spanish theme park, PortAventura World, is temporarily closed due to mobility restrictions mandated by local authorities. The closure is part of a civil protection initiative to ensure the safety of visitors and staff. The park will provide updates on the situation via its social media channels, and clear guidelines have been issued for handling existing bookings.

Temporary Closure of PortAventura Park

On Wednesday, November 13, 2024, PortAventura World closed its doors due to mobility restrictions imposed by the civil protection authorities. This measure is part of a comprehensive safety plan aimed at protecting both visitors and staff from potential risks. While a specific reopening date has not yet been confirmed, the park is closely monitoring the situation in coordination with local authorities and will resume operations as soon as it is deemed safe.

Safety is the top priority

Ensuring the safety of guests and team members is PortAventura World’s highest priority. In an official statement, the park emphasized that the temporary closure reflects a responsible decision focused on the well-being of all involved. This commitment underscores PortAventura World’s dedication to its safety obligations and its willingness to make swift and deliberate decisions in the interest of public welfare.

Regular updates via social media

PortAventura World is using its social media channels to keep visitors and interested parties informed about the current situation and the eventual reopening. The park’s accounts on Facebook, Twitter, and Instagram provide a reliable source of information, enabling guests to stay updated and adjust their travel plans as needed. Any last-minute changes or additional instructions will also be promptly communicated through these channels.

Information for Guests with Tickets and Hotel Reservations

For guests who purchased tickets or hotel reservations directly through the park’s website for the upcoming days, PortAventura World has implemented an automated email notification system. This email will contain essential information on refunds, rebooking, and other options available to affected visitors. Guests who made their bookings through a travel agency are advised to contact their booking provider directly for personalized assistance.

Appreciation for Visitor Understanding

PortAventura World expresses its gratitude to all guests for their patience and understanding during these exceptional circumstances. In a final message, the park thanked visitors and hoped to welcome them back soon. The management believes that this measure is an important step toward ensuring long-term safety and facilitating a swift return to normal operations.

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