To optimize waiting times at the entrance of Efteling theme park, a new queue system has been introduced. Based on structured organization, it aims to improve the visitor experience significantly.
Challenges During Peak Times
Previously, peak times regularly led to chaotic scenes at the park's entrance. Visitors faced long waiting times and disorganized conditions.
Innovation Through New Queues
In response, Efteling has now implemented a redesigned queue system. Dark green posts with ropes stretched in between create a special queue for ticket control in the entrance building, the House of the Five Senses.
Optimized Control and Clarity
The redesign allows staff to flexibly adjust the number of queues based on current visitor numbers. This leads to a significant improvement in the clarity and efficiency of the admissions process. Additionally, the maximum number of control points has doubled compared to the previous situation.
Further refinements and renovations
Beyond optimizing the queues, additional adjustments have been made. A comprehensive renovation of the House of the Five Senses, including a new color palette, and the opening of a new building for stroller rental, contribute to increasing the park's overall attractiveness.
Conclusion
The introduction of new queues at Efteling marks an important step towards improving the visitor experience. Through structured organization and efficient controls, waiting times at the entrance are minimized, making the park visit more pleasant.
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